Customer Service

Happy-customerWe specialize in Customer Service training and our commitment is to strive for customer satisfaction..

Consulting

We offer a full range of flexible consulting services tailored to meet the unique needs of each client

Recruitment & Selection

We place priority in achieving an in-depth knowledge of Clients’ concrete needs

Management Retreat

We provide facilitation for company retreats, strategic planning sessions and any type of meeting.

WE ARE ALSO INTO

 

OursorcingWe provide opportunities for companies to get the needed help for their business without the worry about salaries , benefits and office space for new employees
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We offer IT training programmes/courses to our varied industry clients to enable their IT staff align IT services and solutions to business strategy, vision and processes. Our aim is to help businesses ensure they get value on their technology investment and maximize ROI.

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SOME COURSES WE OFFER

  •   Achieving Excellence through customer service
  •   Creating a service culture in an organization
  •   Attitudinal Change and Professional work ethics
  •   Internal and external Customer Service
  •   Corporate retreat on team building
  •   Ethical Culture in the Workplace
  •   Effective leadership workshop
  •   Communication skills in the workplace
  •   Handling customer complaints
  •   Etiquette Training
  •   Service standards (Standards covering all customer interaction)

PB2 core team Members.

The core team is made up of certified and experienced consultants who have worked with various organisations, consultancy firms as well as public service for many years and have reputations for delivering high quality training programmes.

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