Client’s Feedback

Olanike Ajayi

Dear Ma, Thank you for your mail. Sincerely, the training session has impacted not only my Job but my personal life. I remember all we discussed vividly and as you advised, I try to apply it one step at a time and it gets better each day. You are indeed an Excellent facilitator. (GTBank) – Customer Service Excellence- 24th &…

Sandra Chukwude

Good evening Ma, The training is the best i have received so far. I find it easier to attend to customers since I have at the back of my mind that the “customer is king”. Work has been a whole lot easier. Thank you very much ma Regards GTBank) – Customer Service Excellence- 24th & 25th…

OmolaraAridegbe

2014 Good afternoon Ma, I must say that the training is the best i have received since i joined the bank. It made me have paradigm shift and i now see everyone in a different way-as king. I must say life has been easier with the lessons learned Thank you very much Ma (GTBank) –…

YAW MAWUMAYO DOTSE

Dear Pat,   my name is YAW MAWUMAYO DOTSE of first Atlantic bank ,Accra where you undertook a 2 day course for us on customer excellence or turn around time. I was in the first group from Thursday to Friday. Just to thank u very much for the effort and the diligence with which u went about  the course….

ACHIKEH, A. A

Good morning Pat!   Welcome bank from abroad.   Thanks, for keeping to your words. I am moving ahead with the challenges of the days both in the office and at home.  I thank God for keeping us and I am pretty sure we shall continue to struggle.   Thank you once more for the…

Muhammad,Nasiru Dahiru

Hello Pat, I’d like to say that the interactive session was very educative and that, I personally improved in my customer service skills and will continue to improve on it. With regards to the right positive attitude, I will say that has been my target and will always be. Towards my colleagues, customers and even…